Podcasts

Future of Consumers
Welcome to The Future of Consumers Podcast hosted by our COO and Head of Insights, Anastasia Lloyd-Wallis. This podcast will delve into the world of consumers to help retailers understand why consumers behave the way they do and what the future holds for consumers and retailers. Follow our socials so you know when a new episode is released: LinkedIn, Twitter.
If you wish to learn more about how our Insights division can assist you in understanding your consumers on a subconscious level, visit this page!
Latest episode

Embracing Customer Loyalty
In episode 5, Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, explores the concept of customer loyalty through:
- Understanding just what loyalty means to customers, and
- How you can build that loyalty with your tribe.

Future of Retail
Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world.
For more information please visit retaildoctor.com.au, send us an email businessfitness@retaildoctor.com.au or follow us on LinkedIn, Twitter or Facebook.
Latest episode

The Future of AI and Tech
Dr Catherine Ball – Associate Professor, Author & Scientific Futurist
In this session RDG CEO, Brian Walker invites Dr Catherine Ball, Associate Professor, author of Convergence and scientific futurist to discuss the future of AI and tech.
- Should consumers question how much and how easily they hand over data/personal information on themselves to companies?
- What does the future of AI look like?
- Should we be bothered by AI itself?
- How will organisations/CEOs future proof themselves with AI?
- How will Chat GPT play an important role in the future for brands?
- Is there a future for bricks and mortar shops?
Join us as we delve into what will happen in the future of retail. Listen more here!

Inspiring Retail Leaders Finalists
The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. In this podcast, the Inspiring Retail Leaders Finalists of the Awards will engage in insightful conversations with CEO, Brian Walker to share their experiences, success factors and their perspectives on all things retail.
For more information please visit retaildoctor.com.au, send us an email businessfitness@retaildoctor.com.au or follow us on LinkedIn, Twitter or Facebook.
Latest episode

A Conversation with Damian Walton
Damian Walton (President & CEO of Florsheim APAC
In this second episode, we welcome Damian Walton, CEO & President of Asia Pacific for Florsheim. We hope you enjoy the conversation.
Recent episodes

State of the Nation
This exclusive series of webinars provide an opportunity for retail leaders to communicate and discuss pressing issues during this Covid-19 crisis, as well as building internal support networks, and helping develop and strengthen the future of retail in Australia.
With the goal of opening discussions around different retail aspects, Retail Doctor Group regularly invites speakers from our country’s leading retail experts to join the conversation with valuable insights and updates!
Latest episode

State of the Nation 20: 2022 Consumer and Retailer Sentiments
Adrian Lemme (Director, Retail and Gaming Research, Citi)
How are consumers feeling about the year ahead? How will this affect their behaviours with retailers? Plan to grow. Listen to guest speaker Adrian Lemme, Director, Retail and Gaming Research at Citi and Retail Doctor Group’s CEO Brian Walker and COO Anastasia Lloyd-Wallis in the 20th State of the Nation as we delve into the latest insights from RDG proprietary research into Consumer and Retailer Sentiments.